At Brant Community Healthcare System (BCHS) our goal is that every patient should experience our True North Patient First philosophy, our staff, physicians and volunteers should identify us as a Great Place to Work and together we will perform, high-quality, efficient and cost-effective care Using Our Resources Wisely for our patients to have a great experience from admission to discharge.

For 2017/2018 we continue to focus on Medication Reconciliation, ED Wait Times and Patient Satisfaction. We will also measure the implementation of a new performance appraisal process and savings generated from implementing the recommendations from the voluntary operational review.

View our Quality Improvement Plan (QIP)

View our QIP Workplan

View our QIP Progress Report

Patient First

  • No Adverse Events
  • 100% Patient Satisfaction
  • No Waiting

A Great Place to Work

  • Developing Top Talent

Using Resources Wisely

  • Zero Waste
  • Data Driven Decisions

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