Brantford General Emergency Department

200 Terrace Hill Street, Brantford

The Emergency Department is open 24 hours per day, every day and is staffed by a specially trained team of emergency physicians and nurses who use guidelines from the Ontario Ministry of Health & Long-Term Care to make sure the sickest patients are seen first.

If you visit the Emergency Department, please bring:

  • Your health card.
  • A list of your current medications or medication containers

Our peak hours are from 10 a.m. to 10 p.m. and weekends and holidays are especially busy. For this reason, it is advisable that you contact your family physician for the treatment of non-urgent problems. Your family doctor knows your overall health profile, the medications you take, your occupation and social situation.

It's an emergency when:

  • you are experiencing pains or tightness in the chest
  • you have severe pain
  • you have continuous bleeding
  • you are choking or having difficulty breathing
  • you may have been poisoned by chemicals, food or medication
  • you have a broken bone or a wound that requires stitches
  • you have sudden, severe headaches, vision problems, sudden weakness, numbness and/or tingling in the face, arm or leg
  • you have trouble speaking or dizziness
  • your child has diarrhea and vomiting and won't eat or drink
  • your baby under six months has a fever over 38.5 °C or 101 °F.

If you have any doubts call 911.

If it is not an emergency but you still require care, please call your family physician.

If you do not have a family physician go to The Willett Urgent Care Centre, 238 Grand River St. North, Paris 519-442-2251 OR call: Telehealth Ontario at 1-866-797-0000 24 hours a day, seven days a week to speak to a registered nurse.

Willett Urgent Care Centre

238 Grand River St. North, Paris

The Willett Urgent Care is a convenient alternative when you can not see your doctor as soon as you would like. The Willett Urgent Care is for non-emergency problems such as sore throats, coughs, colds, ear infections, minor burns, cuts and bruises, strains and sprains. Urgent Care staff use guidelines from the Ontario Ministry of Health & Long-Term Care to make sure the sickest patients are seen first.

Time is Muscle. Time is Brain. If you are experiencing chest pain or stroke or stroke-like symptoms do NOT go to the Urgent Care. Call 911 immediately.

The hours at the Willett Urgent Care are:

Monday – Friday 10:00am – 9:30pm
Saturday & Sunday 10:00am – 5:30pm

If you visit the Urgent Care, please bring:Walk in clinics are staffed with physicians and nurses based on a usual number of patients. If the number of patients is very high, the Willett Urgent Care needs to stop accepting patients before closing time. Our Urgent Care Page will tell you if the Urgent Care at The Willett has had to stop accepting patients for that day.

  • Your health card
  • A list of your current medications or medication containers
 
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