Be Informed

It is very important to you and all the people involved in your care that you discuss your health care plan; the more you know the more relaxed and helpful you will be.

Nutrition Services

All of your meals are prepared and delivered by Nutrition Services staff members. Please indicate any food dislikes or preferences on the sheets provided. This will ensure you receive the foods that you enjoy.

Television

You may rent a television from Hospitality Network to have at your bedside. Information brochures and payment envelopes are available at the Communication Station. Hospitality Network can be contacted directly at extension 4224. The Hospitality Network representative is in the hospital from 2:00pm – 7:00pm and will visit patient rooms.

Telephones

You may rent a telephone from Hospitality Network to have at your bedside. Information brochures and payment envelopes are available at the Communication Station. Hospitality Network can be contacted at extension 4224. The Hospitality Network representative is available in the hospital from 2:00pm – 7:00pm and will visit patient rooms.

Call Bells

If you need assistance from staff, press the call bell attached to your bed. This alerts the staff to come to your room.

Wireless Internet (Wi-Fi)

Thanks to the support of the Brant Community Healthcare System Foundation, through a donation from Cable Assembly Systems, Inc., the Information and Communication Technology (ICT) Department at the BCHS is pleased to announce that a new wireless system has been installed at the Brantford General Hospital.

This wireless system is available for patients and guests, free of charge.  No longer will patients and visitors need to pay fees to connect to the internet. Donations to the BCHS Foundation are appreciated to enable to continue to offer this complimentary service to patients.

This complimentary service is part of an overall network refresh recently completed at the Brantford General Hospital site.

What to Bring/What to Leave at Home

What to bring to the Hospital

  • Bring canes, walkers, wheelchairs, hearing aids, dentures, eyeglasses, or any other aid you use.
  • You are responsible for supplying your own toiletries and personal items such as toothbrush, toothpaste, hand soap, shampoo, tissues, deodorant, razor, shaving cream, comb and brush. Do not use powders and aerosol sprays as they may trigger the fire alarm. Due to patient and staff allergies, fragrance-free products are required.
  • You may wish to bring your own pyjamas, a robe, slippers, or your own pillow.
  • Please bring all medications you are currently taking in their original containers, including any non-prescription medication, vitamins, and herbal remedies.
  • A change of clothes for going home.
  • Money & valuables should be left at home.


Appliances

All electrical appliances (e.g., hairdryers) brought into the hospital must be inspected by our maintenance department to ensure that they meet CSA standards. Please tell your caregiver if you are bringing an appliance and they will arrange for the maintenance inspection.

Meal Service

Patients will receive a 'likes and dislikes' form to complete on admission. This will be used to decide what meals to send to you. If you would like any changes or have questions, ask the staff person who delivers your tray.

Breakfast is served from 7:45am – 8:20am

Lunch is served from 11:45am – 12:20pm

Dinner is served from 4:45pm – 5:20pm

For your safety, please keep bedside tray tables clear during meal time delivery.

Mail

Mail sent to the hospital for patients will be delivered to them. Please have your family and friends address mail as follows:

Your full name

200 Terrace Hill St,

Brantford, ON, N3R 1G9

Pet Visiting

BCHS understands that pets can help the wellbeing of patients. If you would like your pet to visit you or your family member, please speak to a member of the healthcare team who can help you to make these arrangements. 

 
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