You are the most important part of the healthcare team. We will work with you and your family to develop a care plan to meet your individual goals for recovery and to outline a discharge plan that helps with your successful transition back into the community. As a member of the team, you will be sharing in the decision-making about your care. Please tell your physician or nurse if you have either of the following: (documentation will be required)
Nurses - work with you to facilitate your physical and emotional wellbeing. The nurse provides 24-hour care and works with you and the other members of the healthcare team.
Doctors - supervise your medical care. This may be your family doctor or a specialist. If you do not have a family doctor or your family doctor does not see patients in the hospital, a Hospitalist will act as your family doctor while you stay here.
Diet technicians - are available to all patients to assess and address questions about your meals. You may request snacks and additional beverages in between meals. Please ask your nurse to contact the diet technician if you have any questions, concerns or requests.
Dietitians - are available by referral for nutrition concerns or special diet requirements. The Dietitian assesses, recommends and explains the need for all special diets or nutritional interventions.
Environmental Services Aides - transport patients and perform housekeeping duties throughout the hospital.
Hospital chaplain - provides religious and spiritual support. The chaplain will provide comfort and counselling through pastoral visiting, private prayer, sacraments, interdenominational worship, and referral to community faith leaders. Pastoral services are available by referral 24 hours a day. The chaplain oversees and makes referrals to the Music Therapy Program at BCHS (theme: Let Music Accompany Your Life). Many patients find music to be beneficial to their healing.
Hospitalist physicians - provide care to patients who do not have a family physician in the community, or whose family physician does not have privileges with the Brant Community Healthcare system. This program is also an important support for the family physicians who provide care at the BCHS.
Medical Laboratory Technologists and Assistants - perform a variety of laboratory tests and procedures, including the collection of blood specimens to assist physicians in diagnosing, monitoring, treating and preventing disease.
Medical Radiation Technologists, Ultrasound Sonogaphers and ECG Technicians - perform a variety of radiological imaging techniques, including X-ray, fluoroscopy, CT scanning, MRI scanning, interventional radiography, mammography, ultrasound, ECGs and cardiac studies. They produce quality images used in the diagnosis, treatment and monitoring of patients.
Occupational Therapists - work towards increasing independence with activities of daily living. They provide individualized treatment programs and can arrange for specialized equipment to help patients achieve their potential abilities.
Personal Support Workers - assist other members of the healthcare team to provide care such as feeding, bathing, getting into and out of bed, visual assessment, toileting and personal care to patients.
Pharmacists - can help you learn about your medications. They will answer your questions and give you written information. You can ask to see a pharmacist at any time during your hospital stay.
Physiotherapists - plan and carry out individually designed programs of physical treatment to maintain, improve or restore functional abilities, lessen pain, and prevent physical decline.
Recreation Therapists - assess individual recreation/leisure needs. They provide therapeutic programs, leisure education, and resources to help with overall health and well-being.
Service Navigators - work with patients, their families and the healthcare team to help transition patients from the hospital back into the community. They help identify w.hat care and assistance you will need and provide information about services and resources that are available in the community.
Social Workers - provide emotional support while you adjust to changes in your health and lifestyle. The social worker will assist you and your family in obtaining the resources needed to ease your return into the community. There is no referral required to request a meeting with our social workers.
Speech-Language Pathologists - work with patients and their families to assess and treat communication difficulties and to improve swallowing safety.
Therapy Assistants - provide treatment and activities under the guidance of occupational therapists, physiotherapists, and recreation therapists.
Unit Clerks - provide clerical support to the program and plays an important role in the communication of information to the team, including you, your family/designate and the general public. A unit clerk is located on each floor at the Communication Station
Volunteers - play an important role in the hospital and as part of your care team. They are easily recognizable in their blue volunteer uniforms and can assist you with many aspects of care.
Care Co-ordinators - from the Hamilton Niagara Haldimand Brant Community Care Access Centre (HNHB CCAC) work with you and your family to plan and arrange the care you need to help you stay in your home as long as you can. CCAC Care Co-ordinators are regulated health professionals with backgrounds in nursing, social work and therapies. The HNHB CCAC can connect you with community support services such as meal programs, friendly visiting and other types of services offered in your community. Care Co-Ordinators can also help you get the personal support, nursing and therapy care you need. If it becomes too hard to live at home alone or with help, the HNHB CCAC can explore long-term care options with you. To learn more call the HNHB CCAC at 1-800-810-0000.